Boring learning? Not on my watch.
I design English coaching and learning experiences that actually work for the people who need them most. Empathy first. Evidence always. Results you can see.
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Featured Research & Design Case Study
The Confident Communicator
A Master's-level instructional design project exploring communication, confidence, and employability for internationally qualified migrants in Australia.
- • 5-week prototype program
- • Built through empathy interviews
- • Tested with a real learner, validated by a real job offer
- • Grounded in Stanford d.school Design Thinking (Brown, 2008)
The Parlour Method 🍦
Every scoop starts here. The same five-stage process, flavoured to fit your project.
Sound familiar?
“We jumped straight to building and then redesigned everything three weeks in because we never understood the actual person.”
Before a single slide gets made I dig into who the learner actually is. Welcome forms, informal interviews, and direct conversation to gather real empathy data, not assumptions. Brown (2008) grounds this stage: design thinking begins with deep empathy for the user. Liedtka and Ogilvie's What is question maps here: mapping current reality before imagining alternatives. The learner's lived experience is the brief.
MORE TO TASTE
Selected projects
A portfolio across instructional design, eLearning, onboarding, and digital learning innovation.
Let's design something meaningful.
I am currently open for instructional design roles and freelance projects in Melbourne and remotely.
